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Is your sales staff losing money for you every day because of their poor listening habits?
Did you know that while people usually buy from people they like, they also buy from people who listen to them?
Most salespeople think selling is all about making good sales pitches. That’s only part of it. It’s also about listening…listening to the needs and concerns of the prospect…and fulfilling them.
Your customers and prospects are starved for someone who’ll listen to them.
Most people listen at only about 25% efficiency.
Poor listening is costing your business thousands (if not millions) of dollars in revenue.
Cogent Training & Consulting helps individuals and businesses communicate more effectively. So if you’re an introverted scientist, we can help you come out of your shell. Or, if you’re a talkative salesperson, we can help you shut up and sell!
Cogent’s services include communication skills training and consulting in the areas of speaking, selling, listening, telemarketing, writing (including scriptwriting for telesales reps), cold calling techniques, customer service methodologies, telephone prospecting, sales resources, listening products (such as headsets, audiotapes and CDs), and much more!
Click the green button below for an interesting audio clip (then hit the back button afterward). ![]()
We help you increase productivity and profitability by helping you communicate more effectively. We can also provide you with tools to increase the probability that you hire the right people.
We welcome the opportunity to meet with you for a complimentary assessment to identify the specific needs of your organization and suggest a strategy to help develop and maximize the potential of your staff.
We look forward to providing "cogency" to your organization.

Here’s what an attendee at one of our Listening Skills workshops had to say: "Wonderful! A lot of workshops are boring and participants’ eyes glaze over. Yours was very dynamic." - (Go to the testimonials page for quote attribution and other comments about Cogent Training & Consulting).

